About Us

New Residents

To assist new residents in our community, we have compiled some useful contact information for essential services in Niagara-on-the-Lake. Please click here to download this information and the welcome greeting from Lord Mayor Betty Disero. You may also wish to visit our Programs & Activities page for details about programs and activities available in our town.

If you have any further questions, please contact the Town Municipal Offices at 905-468-3266.

TTY - Bell Relay Service Usage

The Bell Relay Service allows deaf, deafened, people with hearing loss, and people with speech disabilities to communicate by phone.  Professionally trained operators act as intermediaries to facilitate the call.

All calls are strictly confidential and the service is free.

To use:

  1. Dial 1-800-855-0511 (Voice to TTY) or 711 (TTY to Voice).
  2. Give the operator your name, area code and telephone number.
  3. Then give the Town of Niagara-on-the-Lake's area code and telephone number (905-468-3266).
  4. The operator will place the call and tell you to go ahead when Town staff answer.

The operator will have to relay the information, so please speak slowly.