Addresses
Town Hall
1593 Four Mile Creek Road
PO Box 100
Virgil, ON L0S 1T0
Operations Building
3 Lorraine Street
PO Box 100
Virgil, ON L0S 1T0
Phone Number
Main Phone: 905-468-3266
After Hours: 905-468-3278
TTY - Bell Relay Service
The Bell Relay Service allows deaf and deafened people and people with hearing loss and speech disabilities to communicate by phone. Professionally trained operators act as intermediaries to facilitate the call.
To use:
- Dial 1-800-855-0511 (Voice to TTY) or 711 (TTY to Voice).
- Provide the operator with your name, area code and telephone number.
- Then, provide the Town of Niagara-on-the-Lake's area code and telephone number (905-468-3266).
- The operator will place the call and tell you to "go ahead" when Town Staff answer.
Office Hours
Town Hall & Operations Building Hours
Monday to Friday, 8:30 a.m. - 4:30 p.m., excluding holidays.
Customers are kindly asked to report to Town Hall before going to the Operations Building.
Community Centre Hours
Monday to Friday, 6:00 a.m. – 9:00 p.m.
Saturday and Sunday, 9:00 a.m. – 4:00 p.m.
Hours may differ on holidays.
Book A Facility
Email: bookings@notl.com
Phone: 905-468-7386
For more information on facilities for rent, please visit: Facility Rentals
Ask a Question | Report an Issue | Request a Service
There are several ways to ask a question, report an issue or request service.
By Phone
Contact the Town via phone:
Main Phone: 905-468-3266 ext. 0
After Hours (for emergency service): 905-468-3278
By Email
Email one of the Town’s friendly Customer Experience Representatives at info@notl.com. Staff will respond as soon as possible.
In-Person
You can receive in-person service at the front counter of Town Hall, located at 1593 Four Mile Creek Road, Virgil, during regular business hours. Staff look forward to seeing you!
Online
Submit a request online using the Online Service Requests & Issues Form
Service Requests & Issues Form
Webform
Use the online form below to connect with Staff, who will be glad to respond to you as soon as possible.
Thank you. Staff look forward to serving you!