Address:
Town Hall
Town of Niagara-on-the-Lake
1593 Four Mile Creek Road
PO Box 100
Virgil, ON L0S 1T0
Operations Building
3 Lorraine Street
PO Box 100
Virgil, ON L0S 1T0
Phone Number:
Main Phone: 905-468-3266
After Hours: 905-468-3278
TTY - Bell Relay Service
1-800-855-0511 (Voice to TTY)
711 (TTY to Voice)
Office Hours:
Town Hall & Operations Building Hours:
Monday to Friday, 8:30 a.m. - 4:30 p.m., excluding holidays.
Customers are kindly asked to report to Town Hall before going to the Operations Building.
Community Center Hours:
Monday to Friday, 6:00 a.m. – 9:00 p.m.
Saturday and Sunday, 9:00 a.m. – 4:00 p.m.
Hours may differ on holidays.
Ask a Question | Report an Issue | Request a Service:
There are several ways to ask a question, report an issue or request service:
By Phone:
Contact the Town via phone:
Main Phone: 905-468-3266 ext. 0
After Hours (for emergency service): 905-468-3278
By Email:
Email one of the Town’s friendly Customer Experience Representatives at info@notl.com. Staff will respond as soon as possible.
In-Person:
Receive in-person service at the front counter of Town Hall located at 1593 Four Mile Creek Road, Virgil, during regular business hours. We look forward to seeing you!
Online:
Submit a request online using the Online Service Requests & Complaints Form
The link to the online portal is as follows: Service Request | Town of Niagara-on-the-Lake (notl.com)
Webform:
Use the online form below to connect with Staff. Staff will be glad to respond to you as soon as possible.
Thank you. We look forward to serving you!