Niagara-on-the-lake Town Hall

Contact Us

Contact Us

Addresses

Town Hall

1593 Four Mile Creek Road
PO Box 100
Virgil, ON L0S 1T0

Operations Building

3 Lorraine Street
PO Box 100
Virgil, ON L0S 1T0

Phone Number

Main Phone: 905-468-3266
After Hours: 905-468-3278

TTY - Bell Relay Service

The Bell Relay Service allows deaf and deafened people and people with hearing loss and speech disabilities to communicate by phone.  Professionally trained operators act as intermediaries to facilitate the call.

To use:

  1. Dial 1-800-855-0511 (Voice to TTY) or 711 (TTY to Voice).
  2. Provide the operator with your name, area code and telephone number.
  3. Then, provide the Town of Niagara-on-the-Lake's area code and telephone number (905-468-3266).
  4. The operator will place the call and tell you to "go ahead" when Town Staff answer.

Office Hours

Town Hall & Operations Building Hours

Monday to Friday, 8:30 a.m. - 4:30 p.m., excluding holidays.
Customers are kindly asked to report to Town Hall before going to the Operations Building. 

Community Centre Hours

Monday to Friday, 6:00 a.m. – 9:00 p.m.
Saturday and Sunday, 9:00 a.m. – 4:00 p.m.
Hours may differ on holidays. 

Book A Facility

Email: bookings@notl.com
Phone: 905-468-7386
For more information on facilities for rent, please visit:  Facility Rentals

Ask a Question | Report an Issue | Request a Service

There are several ways to ask a question, report an issue or request service.

By Phone

Contact the Town via phone:

Main Phone:  905-468-3266 ext. 0
After Hours (for emergency service): 905-468-3278

By Email

Email one of the Town’s friendly Customer Experience Representatives at info@notl.com. Staff will respond as soon as possible.

In-Person

You can receive in-person service at the front counter of Town Hall, located at 1593 Four Mile Creek Road, Virgil, during regular business hours. Staff look forward to seeing you!

Online

Submit a request online using the Online Service Requests & Issues Form

 Service Requests & Issues Form

Webform

Use the online form below to connect with Staff, who will be glad to respond to you as soon as possible.

Thank you. Staff look forward to serving you!

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