The Town is happy to help you! Whether you need to request a service, ask a question, report an issue, or track a request, our online forms make it easy. Simply fill out the necessary details, and our team will process your information within two business days. Thank you for helping us serve you better!
Report street light outages and problems using the Town’s Street Light Outage map application. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair.
Have you had an outstanding experience with one of our Staff members? Did someone go above and beyond to assist you? Now's your chance to show love and appreciation!
Use the Town’s new Host Compliance Program to report an issue regarding a Short Term Rental operation in Niagara-on-the-Lake. Representatives from this program are available 24 hours a day, 7 days a week.
Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
Use this online form to request access to municipal government information, including most general records and records containing your own personal information.