Service Requests & General Complaints Use the online form below to submit a service request or file a general complaint requiring Staff follow-up. Please allow two (2) business days for your information to be processed.
Report a Coyote Sighting Use the online form to report a coyote sighting. This form is not monitored in real-time. If you are in an emergency situation, please call 911.
Street Light Outages Report street light outages and problems using the Town’s Street Light Outage map application. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair.
Short Term Rental Compliance Use the Town’s new Host Compliance Program to report an issue regarding a Short Term Rental operation in Niagara-on-the-Lake. Representatives from this program are available 24 hours a day, 7 days a week.