NOTL Increasing Enforcement of Short-Term Rentals

Following the implementation of an Administrative Monetary Penalty System (AMPS) for non-parking related offences, the Town of Niagara-on-the-Lake is enhancing its enforcement of Short Term Rentals to promote compliance and protect the safety of visitors.

The Town is reminding Short Term Rental owners and operators that all Short Term Rental properties in Niagara-on-the-Lake must be licensed to operate. For more information about the Town's licensing process and requirements, please visit notl.com/content/short-term-rentals.

By-law Officers are actively enforcing the Town's Short Term Rental By-law, including the use of unlicensed properties. Since the implementation of AMPS, twelve (12) tickets have been issued to Short Term Rental operators.

"The Town of Niagara-on-the-Lake takes the safety of our visitors very seriously," stated Lord Mayor Betty Disero. "By increasing efforts to ensure properties are licensed and operating in accordance with the provisions of the By-law, we can be assured that both guests and the community are protected."

Increased enforcement will assist in safeguarding visitors and alleviating concerns from neighbouring properties and community members.

"I am very proud of our By-law Enforcement Staff for taking the necessary steps to confirm that safety standards are being complied with in our Short Term Rental community," stated CAO Marnie Cluckie. "Staff is working hard to support both our Short Term Rental operators and their guests, to ensure a safe and enjoyable experience while staying in Niagara-on-the-Lake."

Residents are reminded that a new Short-Term Rental Compliance Program was launched in July, with a goal of streamlining the implementation of local rules and regulations for Short Term Rentals. Granicus' govService Host Compliance, a service specializing in helping local governments manage Short Term Rental compliance and enforcement, is a third-party company hired to assist with implementing this program.

Those wishing to report an issue regarding a Short Term Rental in Niagara-on-the-Lake can visit secure.hostcompliance.com/tips/type or call 435-STR-HELP (435-787-4357) or 289-210-7226 to speak directly to a Host Compliance operator. This service is available 24 hours a day, 7 days a week. For more detailed information about this program, including answers to frequently asked questions, please visit notl.com/faq/strcompliance.

Media contact:

Marah Minor, Community Engagement & Communications Coordinator


905-468-3266 | communications@notl.com